Please take the time to read through this Terms of Service agreement. By making a purchase from or contracting with Prospekt Creative Services you agree with and will follow these Terms of Services. If these Terms of Service are updated a notifcation email will be sent to all clients, if you purchased a product (not a service) through Prospekt Creative Services than you will not receive this email. You will need to regularly check for updated terms.
All websites and documents created by Prospekt Creative Services are protected under the Digital Millennium Copyright Act (DMCA) unless stated otherwise. Any attempt to build upon, modify, or sell our work without stated consent may lead to a formal legal suit against you.
After we have met and consulted about your business needs you will receive an invoice with a deposit amount listed. We reserve the right not to begin work until the deposit amount has been paid in full. If for any reason you cease the project before it is completed, 50% of the deposit will be kept.
Our mission is to provide our clients with the utmost satisfaction. However, in the event you are not satisfied with our work, our refund policy works as defined below:
We will refund 100% of the deposit amount, if requested within 14 days from the date of invoice or 21 days from the date of order, whichever comes first.
Refund is not applicable on domain registration fees.
Refund is not applicable for express service clients.
Refund is not applicable for any delays out of our control (list below).
Refund is not applicable once the project has been completed and approved by you.
Refund is not applicable on web hosting fees.
Proof of Concept
Within 5 business days of receiving your invoice deposit we will have proof of concepts delivered through email. Please review these concepts and reply with your full feedback at your earliest convenience. These proof of concepts can be shared through any of your Social Media platforms, but will never be shared by Prospekt Creative Services.
After the invoice deposit we will add your website to our staging subdomain so you can view the website while it's being developed. Anytime this branch is updated you will receive an email stating all the changes made. We do not charge to host your project on our staging servers, please do not abuse this. This branch is not for public use, we regularly monitor traffic to the staging domain and if we believe you are giving this link out publicly we will remove it from our servers and you will be charged a $20 fee.
Approval of Work
Upon competion of the work you will be notified and have the opportunity to review the project on the development branch. From the date you are notified, you have 7 days to review the project and notify us of any unsatisfaction. If we do not hear from you within those 7 days we will consider the project approved by you.
You, the client, agree to pay the invoice deposit amount listed on your invoice within 5 business days of you receiving the invoice, if you have a project deadline of under 3 weeks the deposit will need to be paid within 3 business days.
The final product will not go live until the invoice has been paid in full,
You will have 5 business days from the product approval date to pay the remaining balance on the invoice,
If the remaining balance is not paid within 5 business days, there will be a $25 late fee,
A returned check will result in a return-check fee of $20.00,
If the invoice is not paid within 14 days from the approval date Prospekt Creative Services has the right to complete, exhibit, and/or sell the product to make up the lost revenue. You, the client, understands that once the final invoice is paid in full that Prospekt Creative Services reserves the right to display your website for business promotional use.
Illness, injury, head crab invasion, or other events outside of Prospekt Creative Services control may result in a delay of unpredictable length.
We will verify the design and functionality of all websites on the following internet browsers current version at the time of development:
Prospekt Creative Services does not gurantee that functions of web pages will work as expected on future versions of browsers. The digital world is always changing, we cannot predict what updates will do to the code. We also do not gurantee the success of any Search Engine Optimzation or Social Media Management.
The client agrees to safely give Prospekt Creative Services access (usernames, passwords, or any other required permissions) to exisiting or future domain registration, host accounts, or other service providers as needed to accomplish the project goals that have been agreed upon. For Socia Media Management, Prospekt Creative Services will store these usernames and passwords safely and securly, and will only use this access as agreed upon with you, the client.
By submitting your invoice deposit you are consenting to the terms of this design contract on behalf of yourself and/or your business, company, or organization.